Privacy Policy

1. Introduction

Acekreations, LLC ("we," "us," or "our") operates rehdr.com. This Privacy Policy explains how we collect, use, and share information when you use our website and services.

2. Information We Collect

• Account information: email address and a hashed password.
• Property and processing data: property addresses you enter, uploaded photographs, original filenames, processing status, and related metadata.
• Billing information: purchase records including credits purchased, amounts paid, and payment reference identifiers. Payment card details are collected and processed by our payment vendors, not stored by us.
• Usage and technical data: session identifiers, server logs, and information needed to operate and secure the service.

3. How We Use Information

We use the information we collect to:

• Create and manage your account and authenticate you.
• Process, store, and deliver your photo editing requests.
• Handle credit purchases and maintain billing records.
• Send transactional emails such as welcome messages, processing notifications, and password reset links.
• Operate, maintain, and improve the service, including administrative and support functions.

4. Third-Party Vendors

We share information with third-party vendors who help us operate rehdr.com, including vendors for:

• Payment processing - to complete credit purchases.
• Email delivery - to send account and processing notifications to your email address.
• Cloud storage - to store uploaded and processed images.
• AI processing - to enhance photos and generate Virtual Twilight variants. Uploaded images may be transmitted to AI vendors for this purpose.
• Hosting and infrastructure — to run the application and database.

These vendors process data on our behalf and are permitted to use it only as needed to provide their services to us.

5. Cookies

We use a session cookie to keep you logged in while you use the service. We do not use advertising or analytics cookies. You can control cookies through your browser settings, though disabling session cookies will prevent you from staying logged in.

6. Data Retention

We retain account and property metadata for as long as your account is active or as needed to provide the service. Uploaded images and processing outputs are automatically deleted from storage 30 days after upload, while your project history (addresses, image names, and processing status) is retained. We may retain certain records longer where required for legal, accounting, or security purposes.

7. Security

We use reasonable technical and organizational measures to protect your information, including encrypted password storage and secure session handling. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on where you live, you may have rights to access, correct, delete, or export your personal information, or to object to or restrict certain processing. To exercise these rights, contact us at [email protected]. We will respond in accordance with applicable law.

9. International Transfers

Your information may be processed in the United States and other countries where we or our vendors operate. By using rehdr.com, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

10. Children

rehdr.com is not directed at individuals under 18. We do not knowingly collect personal information from children.

11. Changes

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date above.

12. Contact

For privacy-related questions or requests, contact us at [email protected].

Acekreations, LLC
rehdr.com